Everything you need to know about your Bella piece.
Orders & Shipping
When will my order ship?
In-stock items ship within 2–4 business days. During launches, please allow an extra day.
Do you ship internationally?
Not yet. We currently ship within the United States.
How do I track my order?
You’ll receive a tracking link as soon as your package is scanned by the carrier.
Products & Sizing
Are your designs embroidered or printed?
Embroidered. Always. Hats and sweatshirts are stitched for durability.
What hat styles do you use?
Outdoor Cap PN-100, PN-100U, OC550PF, GWT-111, and a boutique 5-panel. Product pages list the specific model.
How should I care for my item?
Spot clean hats. For sweatshirts: cold wash, inside-out, gentle cycle; lay flat or tumble dry low. Avoid bleach and high heat.
Returns & Exchanges
Can I return an embroidered item?
Unworn, unwashed non-custom items can be returned within 14 days of delivery. Custom or personalized items are final sale.
Can I exchange a size/color?
Yes — see our Returns & Exchanges policy for details.
My item arrived damaged.
Email info@bellastitches.com within 7 days with your order number and photos. We’ll make it right.